The Logistics Activities of a Organization or of a Business Research Paper

The Logistics Activities of a Organization or of a Business - Research Paper Example In order to understand the particular challenges of the food retail business environment thoroughly, a good place to start is by examining the logistics activities of a supermarket chain. It is possible to establish how a business is able to create a profitable record by effective logistics and concentration on the delivery of desirable products in a â€Å"no-fuss† way and at competitive prices, to the average consumer.   In Ontario, Canada, a particularly well-known and widely supported brand of the supermarket is the Food Basics stores. The stores offer lower cost products across a wide range of products, with the particular focus on foodstuffs. National and international brands are carried as well as private in-store brand labels and offered in 117 stores across Ontario. Food Basics is owned by Metro, Inc. a major Canadian food and pharmaceutical company, which also owns Metro, Metro Plus, and Super C brands.   The central topic of this paper is the logistical activitie s involved in the retail sale of vegetable oil by Food Basics. Within the wider examination of â€Å"logistics† Demand Forecasting, Quality Control and Site Location with being looked at with a narrower focus. Vegetable oil will be considered on two levels: locally and internationally prepared canola oil; and internationally produced olive oil, as stocked by Food basics stores, and carried under their in-store labels.  Food Basics aims to provide lower-cost, high-quality food stuff to their customers.

Work-Based Assignment Essay Example | Topics and Well Written Essays - 1000 words

Work-Based Assignment - Essay Example I currently hold one title with several different roles; multi-tasking is they tell us a wonderful thing. I am currently learning to be an Environmental Champion and have also recently been delegated Team Focal Point in the absence of my line manager. I am also a specialist in product knowledge, which allows higher personal performance when carrying out my duties. My title at E.On is Consumer Acquisition Advisor. My main duties concerning this title would be: To any customer, I am the last link between their old supplier (Powergen) and their new supplier. If they have any problems or concerns I will be the last person able to discover and understand what these may be - and where applicable, fix them. Every advisor who is winning customers back is vital to Powergen as sometimes mistakes can be made and people can be confirmed as leaving without giving their consent, this could be a case of fraudulent practice or more commonly a mistake between meter supply numbers. Without this last contact between a customer and a Winback advisor, it would be a lengthier and more detrimental process from a customer perspective. Representatives from other companies have misled sometimes customers and it is our job to alert them to this. If a customer still chooses to leave we will not force them to stay, but leave them with a positive final impression of Powergen in the hope they may return in the future. However, in some instances customers will choose t o stay and so it is our job to process this and advise customers on the best possible product whilst offering a top level service to cement a customers belief that Powergen is the supplier for them. The current situation is going into a Winback call blind. By this I mean we do not do a quote before ringing a customer. The other advisors and myself find that having enough knowledge behind the call can help to structure the call completely. For example, we operate on a truth basis so we will not blag a